Reserve your design session today!
|Monday||1pm - 6pm|
|Tuesday||9am - 6pm|
|Wednesday||9am - 6pm|
|Thursday||9am - 6pm|
|Friday||9am - 4pm|
|Saturday||10am - 5pm|
|Can't wait to see you! Have a fabulous hair day!|
Studio & Session Info
Booking and Session Time
Pre-booking your cut and colour session with Josh is super important for the mere fact that times with SoCo's #1 Rockstar Stylist become very limited on evenings, Mondays, Fridays, and Saturdays. Even though that sounds like half of the week, it actually is not. The most prime day to catch Josh is during the week with his first session opening at 9 am. If for some reason, you reach a situation where you are unable to book on the website or further appointments due to Josh's popularity and busy schedule, you may ask to be put on a "cancelation list" for the day desired.
Being placed on the cancellation list does not guarentee a time with Josh, you will be asked if you'd like to set up a "tentative" appointment for a different day and called, if for some reason, a guest cancels prior to the day of the service. Your time is incredibly respected by Josh and advanced notice is always given, please respect Josh's time and give advanced notice if you are, for some reason, not able to attend your session. There are other individuals dying to get in Josh's chair! You may also be asked to be placed with one of Josh's associates or fellow Rockstar Stylists at Rockstars + Lambs.
No Show Policy / No Show Fee
Every guest at Rockstars + Lambs is required to provide contact information including phone number and mailing address. As of September 01, 2010, a "No Show Fee" will be initiated. Here are the policies:
-20 MINUTE RULE (No Exceptions)
After 20 Minutes of your appointment time, you are offcially late and will, more than likely, be asked to reschedule. Every service is alotted a certain amount of time and even though your session is important to Rockstars + Lambs by Josh Cooley, our time and our following guests' times on our daily roster and agenda are also important. For this reason, there will be a "NO SHOW FEE" assessed.
If you booked a designer cut session or signature service, a fee of $20.00 will be billed for not showing up for your designated appointment time. A bill will be mailed to your mailing address or added on to your next appointment's total.
If you booked a dimenstional colour or colour service of any kind, a fee of $40.00 will be billed for not showing up for your designated appointment time. A bill will be mailed to your mailing address or added on to your next appointment's total.
The reasoning behind the "NO SHOW FEE" is not to scare client's away as much as it is to keep those few offender's in mind that our time is valuable and should be respected.
For years, Josh worked in childcare prior to being a freelance designer and eventually a sought-after stylist, as much as he enjoys children, Rockstars + Lambs by Josh Cooley is treated as a private studio. Children under the age of 8 should only attend if they are booked for a styling session with Josh. Of course, parental supervision is strongly suggested and required for children 8 and under.
If you are booked for a session with any of our service providers and you bring your young child (under the age of 8), you will be asked to reschedule. Most children do not want to wait or become fussy after more than 10 minutes in the salon environment. It is not fair to additional guests attending that they should have to watch you supervise,scold or control your child. Tantrums are an absolute "no-no" and good behaviour is strongly supported. Please do not allow you child over the age of 8 to accompany you if you know for some reason, they may become distracting to the guests' experience at Rockstars + Lambs by Josh Cooley.
Thank you for taking the time to read the session policies section. If you have concerns or have a question, feel free to e-mail Josh directly at firstname.lastname@example.org or call 719-406-2965
Thank you and have a fabulous hair day!