Rockstars + Lambs by Josh Cooley

Studio & Session Info

Effective January 1st

 

Hello friends,

 

Happy New Year!  Can you believe we made it through another year?  It was intense!  I know on a personal level that it was much better than 2015 for many reasons.  This past calendar year saw a few changes in the salon as Chris became a licensed cosmetologist and I took on a position with Label.m USA.  The early winter rounded us out in terms of new projects and goals as Chris is pursuing his second licensure with the State of Colorado as a Barber and I continue to take on more dates appearing as an educator for Label.m.  I am incredibly excited for 2017 and to see how it builds in momentum.

 

I wanted to touch base regarding a couple of changes you may see in 2017 versus last year.  Everything is going smoothly as we’ve already implemented the following, but want to keep you “in the know” as valued guests and clients of the salon. 

 

BOOKING SESSIONS AND REFERRALS 

With my new travel schedule and taking on more work for Label.m, you will notice that my booking is still consistent honoring a six-day work week, however, I may be personally taking color clients on selected Sundays as some Saturdays are no longer available and Mondays have become incredibly limited.  If you are a guest that prefers seeing me on a Saturday or my last color appointment at 4pm, I am kindly suggesting that you perhaps reserve two appointments at a time.  For instance: if you are a scheduled every 4 weeks for a color session with me on a Saturday or evening, I would highly suggest you book both your 4 week and 8 week follow-up with me as those times are the most popular and incredibly limited.  Thursdays and Fridays are increasingly popular in the salon and may become limited as well.  

 

I am currently handling my own booking and confirmations as we are working without a salon assistant at this time.  To be honest, I am loving it!  I take pride in answering each call, text message and email personally.  As a busy colorist, salon owner and educator, please be aware that if you experience an extended gap in waiting for replies that I have more than likely seen your message and will get back to you as time permits.  

 

With that said, I would like to thank you all for referring your friends, co-workers and loved ones.  I will continue to take new color clients throughout the year, but would like to inform you that we can accommodate your referrals a bit sooner if they choose to book with Chris.  Chris has been in my apprenticeship program for two full years and has recently been promoted to Designer Level 1 at Rockstars + Lambs.  He is well-skilled in color and design and has an emphasis with wig-making, wig-styling, extensions and corrective color.  Soon, he will be offering Barber services that are out of my repertoire.  You are in trusted hands whether you decide to book with Chris or myself.  

 

We both appreciate your referrals and look forward to seeing you and your friends in 2017.  Please keep in mind that pricing differs between the two of us, but the salon products and policies are exactly the same when booking a chemical service or session with either of us. 

 

COLOR LINES

Last summer I was proud to add Beth Minardi Signature to our color dispensary.  Sadly, in December, my color mentor Beth announced that her color line would no longer be manufactured by Joico/Zotos.  I am disappointed that this beautiful line has been discontinued.  As someone who worked at Joico at the time of her line’s release and helped educate for this fabulous company, I am sad to see it go, but want to share with you that I have chosen two color lines to continue working with as my personal choices for my color clients.  In terms of creative color, education and top technology, I have chosen to continue working with Joico Lumishine as a primary line and have added TIGI Copyright Colour to compliment it.  I can achieve the same results with both lines, but each brand offers me different options in terms of coverage and appropriate formulas for each chosen technique.  

 

Both of these color lines are stocked full-time at the salon.  Chris has chosen to continue working with Well Professionals as his top choice.  I may reach for a few tubes every so often, but please know that no matter what manufacturer we both choose to use for your personal color formula, I have personally tested each product and assure you that we are working with some of the TOP chemistry in the industry today. 

 

SALON-ONLY PRODUCT LINES

We hold integrity high on the totem pole here at Rockstars + Lambs… especially when it comes to professional haircare.  As there are some brands out there that are superior and say that they are “salon-only”, it is a sad reality that mass retailers like Ulta, Sephora and Beauty Brands have signed multimillion dollar retail deals with these brands.  We can’t change that, but we can change what we offer to you, the consumer and valued color clients at our salon.  We want to offer you salon exclusive brands that you cannot find when you are out in a shopping mall or purchase unless sold and guaranteed by a licensed professional.  As someone that has worked for two beauty brands in the past that are now in mass retailers, I am proud to be working with Label.m USA as an Educator and offer the line as our primary retail line at Rockstars + Lambs.  

 

 

SALON POLICIES

It is salon policy to be on-time, call with 24 hours notice or more if you need to reschedule, and that children under the age of 8 are not brought to the salon unless they are having a service done.  Please understand that we want to create a calm space for you to relax while you sit with one of us whether its for a design service or color session.  

 

Please arrive 5-10 minutes ahead of your scheduled time.  If we are running behind due to processing times, we will contact you and let you know a time estimate and adjust your scheduled session as needed. 

 

If you are running 10 minutes or more behind, your session will be rescheduled.  There are no exceptions.  10 minutes easily sets our schedules back significantly making for a very rushed day.  We can’t guarantee that you will be rescheduled for the same week or even a single-session.  We love seeing you and want the best comfort level for you.  Being on time helps us keep these standards consistent. 

 

If for some reason you do not cancel within 24 hours or do not show up for your appointment, you will be billed on the following scale.  This does not mean that you can’t return, it simply means you’ll be invoiced via email or your balance forward will be applied to your next session’s total. 

 

Same Day Cancellation - $25.00

No Show (Design) - $25.00

No Show (Color) - $50.00

 

AND LAST, BUT NOT LEAST…

I want to say thank you for making 2016 a wonderful year.  We are growing on personal and professional levels and are honored you have chosen us as your beauty authority in Southern Colorado. 

 

Josh Cooley

Owner

Rockstars + Lambs by Josh Cooley

 

719-406-2965

jcooley@fastmail.co.uk

 

 


Reserve your color session today!

Monday9am - 6pm
Tuesday10am - 5pm
Wednesday12pm - 6pm
Thursday9am - 6pm
Friday10am - 4pm
Saturday11am - 4pm
SundayBy Appointment
Can't wait to see you! Have a fabulous hair day!
 
Rockstars + Lambs by Josh Cooley - 111 North Union Avenue - Pueblo, CO 81003, USA - 719-406-2965

I service Pueblo, CO, Colorado Springs, CO, Southern Colorado and Denver, CO